FAQ

General

What is RoomDB?

RoomDB is a powerful platform that connects distributors with hotel suppliers worldwide, providing direct contracts, vast inventory, full guest data, and automated commission management.

Who can use RoomDB?

Our platform is designed for travel distributors, such as OTAs, corporate travel providers, DMCs, tour operators, niche platforms, affiliates, and accommodation suppliers.

For Distributors

How quickly can I launch my own booking engine?

You can launch a fully branded and customizable booking engine in days, tailored to your inventory and business model.

Can I access both direct contracts and affiliate inventory?

Yes! RoomDB lets you combine your own supplier contracts with instant access to over 1 million bookable properties from multiple sources.

Do I get full guest data from bookings?

Yes, you receive complete guest details, including names, contacts, and booking information, enabling you to build strong customer relationships.

How does commission payment work?

You pay RoomDB 10% of your commission or margin per net booking, with a minimum fee of 1 EUR. If you earn no commission, you pay nothing.

For Suppliers

(Hotels & Accommodation Providers)

How much does RoomDB cost for suppliers?

RoomDB is completely free for suppliers — no setup fees, no monthly costs, and no commissions to pay.

How do I connect my property to RoomDB?

You can connect manually via our white-label interface, integrate through your PMS or channel manager, or use a simple iCal feed for vacation rentals.

Can I manage my rates, availability, and content directly?

Absolutely. Suppliers control their inventory, pricing, policies, promotions, and content in real time through their chosen connection method.

Technical & Integration

What PMS and channel managers do you support?

We connect with over 150 PMS providers and all major channel managers on the market to ensure seamless data exchange.

Іs the booking engine customizable?

Yes, our booking engine is fully customizable to match your brand, business needs, and supports complex pricing models, promotions, and occupancy-based pricing.

Can I integrate RoomDB via API?

Yes, we offer a powerful Open API for real-time access to inventory, bookings, guest data, and pricing.

Support & Onboarding

Do you charge setup or onboarding fees?

No, we believe in simple, transparent pricing with no upfront fees. We welcome feedback and continuously enhance our platform to meet your needs.

How do you handle commission collection and invoicing?

We offer automated commission collection, invoicing in your name if desired, and reliable pay-outs — so you never have to chase payments.